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What is the process for Cash on Delivery (COD) purchase?
Please select 'Cash on Delivery' option on the payment page while placing the order. This facility is available at most of the pin codes we service. Please check the availability of COD facility on...
What happens if my money is deducted from my debit card/credit card/net banking for an unsuccessful order?
We regret the inconvenience caused. The deducted amount shall be refunded to you within 5-7 days. If the amount is not refunded to you within these timelines, please contact our customer service.
What should I do if my payment fails?
Please check the following: Your Internet connection is working fine. Card/Account details, billing address, password that you entered on the payment gateway are correct. Whether sufficient credit...
Why isn't COD available to me?
We try our best to provide best services across India. Due to some constraints we are not able to provide Cash on Delivery service to certain areas. You can still place orders via choosing any other...
What payment methods do you accept?
We accept the following modes of payment: Debit Card Credit Card Net-banking of all major banks Cash On Delivery (COD) Payment wallet ymfonline Bucks (store credit)
How can I pay if COD option is not available on my address?
You can opt to pay by any other payment options available: Debit Card Credit Card Net Banking of all major banks Payment wallets ymfonline bucks (store credit)
I see debit transactions in my Bank Statement from ymfonline but I have never shopped with ymfonline. What do I do?
If you see any unrecognized charge on your credit/debit card in relation with us, then please check with your family members or business colleagues authorized to make purchases on your behalf...
Is it safe to shop online using my Debit card or Credit Card?
Yes, absolutely! Your details remain safe. All transactions are processed over an ultra-secure encrypted connection.
Do you accept International Cards?
We are sorry but we don't accept International cards at this moment.
Is there an additional charge for Cash on Delivery purchases?
No, there is no extra charge for Cash on Delivery option.